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2016                          

BUTLER – On call Freelance                                                       

VIP UHNW Saudi Arabian Family - London Scotland France

Prepare breakfasts/ lunches/ dinners for family and guests

Run housekeepers errands for the family

Select and suggest wines and wines brokers

2015                          

HOUSE MANAGER with BUTLER duties  

                   

VVIP UHNW Family Kensington/ Belgravia  

Ensure immaculate house and in perfect working order

Oversee, Manage, Delegate to housekeepers and daily staff

Organise maintenance, staffing, replenish food and resources.

Liaise with Personal Assistant for the smooth run of the household

Liaise with Principles regarding all household purchases and contracts

Maintenance of Wine and Beverages

Point of Contact, NYC Architect and London Contractor Belgravia property

Assist Principle in purchases of fine art; London and International artists

ICT SKILLS

 

April 1999     OCR RSA Computer Literacy and Information Technology Stage

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Jan 2001       OCR Programming (105) module Cambridge IT Certificate

 

DIPLOMA PASSAPORT CITY & GUILDS (400-401-402-420-421-422)

 

ELC TRAINING - 28 May 2002

 

Internet savvy

EDUCATION & QUALIFICATION

 

1990 to 1995     Hotel & Catering Diploma IPSAR, ISCHIA, ITALY

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Sept 2003         WSET Level 2 Wine, Spirit & Alcoholic Beverages

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LANGUAGES

 

March 2003             Advanced Spoken English ESOL

                              Level 3 First Class

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French and Spanish – basic communication/ comprehension

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ABOUT ME

I am an Italian, bi-lingual Service Industry Professional with an excellent track record of working in a Private and Personal capacity for some of the world’s most renowned Business Individuals, HNW Families, Royalty and Celebrities.

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With sought after skills and experience I am also called upon to find suitable domestic staff, build teams or clarify roles. In addition I have delivered structured Service Industry Training and am contacted regularly for advice and guidance by agents and staff world-wide.

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My skills and knowledge of the industry and the business administration involved is broad and vast having more than 20yrs experience in both London and on International Travel with Clients.

House Management

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Private Butler and Valet

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Concierge – London, Prime International Locations

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High End Staff Training and Management

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Events and Private Chef de Rang, Chef de Partie

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5* Hotel and Catering: Traditional and Contemporary

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Cheuffeur, Personal Assistant and Security

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Exclusive Events and Private Hire Chef de Rang, Chef de Partie

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Antiques/ Collectables and Investments

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Wine Cellars and Investments

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Property Investment and Lettings – Business acumen

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ICT and Private Office Administration

MY COMPETANCES

2001 to 2005                            

PARVENT & CO Ltd

Resident House Manager

 

Residential House Management and Lettings W1 London studio apartments.

Manage onsite office: Viewings, lettings, rent collection, rent payments, supervising staff, building management - 100 Units.

Increased annual income £400,000pa to £600,000pa

Initiated B2B relations with local business reducing advertising by 75%

Maintained constant 80% occupancy

Introduced advertising abroad booking accommodation in advance

Previous Appointments of Significance

 

Royal Ascot

Parade Ring Restaurant Supervisor 50th birthday of Jasper Conran   

                                                                   

Private House

Day Butler for an overseas Royal Family London Mayfair house         

 

Cumberland Hotel

Luggage Master and Concierge

 

Sanderson Hotel London

Chef de Rang for breakfast  - Celebrities and VIPs.

 

Home House Private Members Club

               Chef de Rang                

 

The Hemple Hotel, London   

    Room service    

 

Hotel Splendido Portofino, Italy

 Chef de Rang

 

The Dorchester Hotel

                  Chef de Rang                

 

Claridge’s Hotel, London

Commis de Rang

2014                          

HM/BUTLER/DRIVER/VALET – On Call Freelance

Private Family Residence North London

 

 

2013                          

SERVICE INDUSTRY TRAINER  - Freelance on going

                                               British Butler Academy London                                                          

 

 

2013 to 2014          

CHIEF BUTLER/ HOUSE MANAGER/ PA

VIP UHNW Saudi Arabian FamilyLondon Scotland France

Prepare breakfasts/ lunches/ dinners for family and guests

Organise drivers

Run errands

Oversee nannies and childcare including Summer Activities

Select and suggest wines and wines brokers

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2012 to 2013                      

TRAVELLING VALET

High profile, fashion celebrity client in Europe and USA

Main residences London and Paris with frequent travel to multiple homes worldwide – Assisting with all travel arrangements.

Personal assistance for Principle and his guests – Lifestyle Management

Travel Executive Team Member - Full travelling staff employed

Valet and Butler duties extended to care of several dogs

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2005 to 2011          

PRIVATE HOUSE DEPUTY MANAGER & BUTLER                                  

ICD Ltd - Businessman and Family

 

Working for a lovely family at their mansion in Hampstead as In- House Management. 

Deputy House Manager, Butler, Valet, Driver (Range Rover Supercharge)

Overseeing household staff including security

Responsible for the antiques, family pets, wine cellar, valuables, personal items, cars and the general smooth running of their personal lives

Also communicating with contractors, gardeners, swimming pool and tennis court maintenance, life maintenance and interior and exterior designers.

2011 to 2012          

HOUSE MANAGER/ BUTLER / DRIVER/ CONCIERGE

Private Business Clients, London

Overseeing the household

Organise residence for visitors

Supervising contractors

Dog walking

Book restaurants and make reservations

Drive Visitors and Clients to all London locations

My career in the Service Industry began in Italy, on a small island in the Gulf of Naples - Ischia, where I was born and grew up. I always had a passion for fine-food, wine and the top end, luxury lifestyles industry. 

Ischia - this became a popular holiday destination in the 60s with the likes of Sophia Loren, Frank Sinatra and was a favourite for the rich and famous so the level of service on this little island has been 5 Star ever since.

Starting work as a young man at my family's Spa Hotel, I went on to carve a career in the Service Industry and made my destination London. I have lived in London for over 20yrs working for some of the most renowned HNWI, VIPs, Restaurants, Hotels and Private Members Clubs in the world.

Ciro Capuano

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